Khumbula’s platform supports 12+ communication channels with rich messaging, low-code flow building, advanced analytics, and easy CRM integrations. It offers AI-powered bot tools, reusable inbound/outbound connections, and a future-proof architecture, backed by high availability, proactive maintenance, real-time monitoring, and 24/7 support.
Khumbula's products are powerful messaging solutions designed to enhance communication for businesss and organizations. We offer a variety of features and capabilities that allow users to send, manage, and analyse SMS (Short Message Service), MMS, Email, Google RCS and WhatsApp for Business campaigns efficiently.
Khumbula’s solution boosts answer ratios, reduces contact attempts, and displays customized or unique call reasons. It offers affordable, stable pricing unaffected by exchange rates, flexible name rotation, and ensures CLI integrity with untampered, neutral displays that build trust and improve ASRs. Originally launched with neutral calls, it avoids spam labeling by providers. The solutions is a leading performance-enhancing contact centre technology provider, serving almost 400 contact centre clients with a total of over 35,000 agents.
Our data vault is a secure, GDPR/POPIA-compliant platform that centralizes data, supports multi-channel communication, real-time processing, and seamless integrations, offering customizable dashboards and insights to streamline operations.
