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Privacy Policy

Khumbula Procurement Services (pty) ltd trading as Khumbula Tech, are committed to protecting your privacy and providing you with a positive experience on our websites and while using our products and services (“Solutions”). This Privacy Statement applies to Khumbula Procurement and Services (Pty) Ltd trading as Khumbula Tech websites and Solutions that link to or reference this Privacy Statement and describes how we handle Personal Information and the choices available to you regarding collection, use, access, and how to update and correct your Personal Information. Additional information on our Personal Information practices with respect to Khumbula Procurement and Services (Pty) Ltd trading as Khumbula Tech Offers may be provided in privacy data sheets and maps, offer descriptions, or other notices provided prior to or at the time of data collection. Certain Khumbula Procurement and Services (Pty) Ltd trading as Khumbula Tech websites and Solutions may have their own privacy documentation describing how we handle Personal Information for those websites or Solutions specifically. To the extent a specific notice for a website or Solution differs from this Privacy Statement, the specific notice will take precedent. If there is a difference in translated, non-English versions of this Privacy Statement, the U.S.-English version will take precedent.

What is Personal Information?

“Personal Information” is any information that can reasonably be used to identify an individual and may include name, address, email address, phone number, login information (such as account number, password), social media account information, or payment card number. The types of Personal Information that we may process depends on the business context and the purposes for which it was collected. It may include:
  • Contact, subscription, registration, online identifiers, social media and discussion forum or communications details;
  • Communications (such as audio, video, text) content;
  • Online behaviour and product usage information;
  • Financial Information (such as bank account details or credit card information);
  • Details of an individual’s business and other interests and opinions (such as where information is held in a Customer Relationship Management database); and
  • Information about the user of our products and services, including System Information such as device identifiers, and telemetry (such as IP or MAC address) when such data is linked or tied to a specific person’s device.
If we link other data with your Personal Information, we will treat that linked data as Personal Information.

Collection & use of your Personal Information

We may collect data, including Personal Information, about you as you use our websites and Solutions and interact with us. We also acquire Personal Information from trusted third-party sources and engage third parties to collect Personal Information on our behalf. We may use your Personal Information for the purposes of operating and helping to ensure the security of our business, delivering, improving, and customizing our websites and Solutions, sending notices, marketing and other communications, and for other legitimate purposes permitted by applicable law. We collect Personal Information for a variety of business reasons, such as:
  • Order processing, including billing and payment;
  • Customer relationship management and administration;
  • Creating and managing user accounts;
  • Provisioning websites and Solutions and enabling the use of certain features;
  • Analyzing, personalizing, improving accuracy, and enhancing user experience, communications, and interactions;
  • Sending communications to you, including for marketing or customer satisfaction purposes, either directly from Khumbula Procurement and Services (Pty) Ltd trading as Khumbula Tech or from our partners;
  • Managing communications preferences. You can modify your communication preferences at any time. See Your choices and selecting your communication preferences below.
  • Contract performance, Solution delivery, and customer service;
  • Managing a job application;
  • Administering online education, testing, and certifications;
  • Facilitating conferences, webinars, and other events; and
  • Protecting Khumbula Procurement and Services (Pty) Ltd trading as Khumbula Tech, our users, Solutions, and others.
If you choose to provide Khumbula Procurement and Services (Pty) Ltd trading as Khumbula Tech with a third party’s Personal Information (such as name, email, and phone number), you represent that you have the third party’s permission to do so. Examples include forwarding reference or marketing material to a friend or sending job referrals. Third parties may unsubscribe from any future communication following the link provided in the initial message or by submitting a Privacy Request. In some instances, Khumbula Procurement and Services (Pty) Ltd trading as Khumbula Tech and the third parties we engage may automatically collect data through cookies, web logs, web beacons, and other similar applications. Please read the Use of cookies and similar technologies section below for more information.

Your privacy rights

We need your help to keep your Personal Information accurate and up to date. We provide options to access, correct, suppress, or delete your Personal Information:
  • You can view or edit your Khumbula Procurement and Services (Pty) Ltd trading as Khumbula Tech Personal Information and preferences online by using the Khumbula Procurement and Services (Pty) Ltd trading as Khumbula Tech Profile Management Tool.
  • When Khumbula Procurement and Services (Pty) Ltd trading as Khumbula Tech is acting as a “data controller,” you can exercise your rights of access and request corrections, suppression, or deactivations under applicable data protection laws directly with that Khumbula Procurement and Services (Pty) Ltd trading as Khumbula Tech entity as described in the specific Solution documentation or by submitting a request through the Privacy Request form.
  • When Khumbula Procurement and Services (Pty) Ltd trading as Khumbula Tech is acting as a “data processor,” and you wish to exercise your rights of access and request corrections, suppression, or deactivations, Khumbula Procurement and Services (Pty) Ltd trading as Khumbula Tech will direct you to the data controller under the applicable data protection laws.
  • If you need additional assistance, or help with accessing, correcting, suppressing, or deleting your Personal Information, please feel free to contact us directly. We will respond to your request within 30 days. If we are unable to honor your request or need more time, we will provide you with an explanation.
Your choices and selecting your communication preferences We give you the option to receive a variety of information related to our business, programs, website, and Solutions. You can manage your communication preferences at any time through the following methods:
  • By following the instructions included in each promotional email from us to unsubscribe from that mailing.
  • By completing and submitting this form or by contacting us via mail at: sales@kpsc.co.za.
  • For short message services (“SMS Services”), reply “STOP,” “END,” or “QUIT” to the SMS text message you have received. These choices do not apply to service notifications or other required communications that are considered part of certain programs, websites, and Solutions, which you may receive periodically unless you cancel or stop use in accordance with its terms and conditions. With your permission, we may also share your Personal Information with Khumbula Procurement and Services (Pty) Ltd trading as Khumbula Tech business partners or vendors, so they may send you information about websites, programs, products, or services that may be of interest to you. To opt-out of Khumbula Procurement and Services (Pty) Ltd trading as Khumbula Tech sharing with third parties for their marketing purposes, please submit a Privacy Request.
By using our websites, Solutions, or otherwise engaging or providing Personal Information to us, you agree that we may communicate with you regarding security, privacy and administrative issues relating to your use. For example, if we learn of a security system’s breach, we may attempt to notify you by posting a notice on our websites, sending an email, or otherwise contacting you.

Sharing your Personal Information

We may share your Personal Information with third parties for the purposes of operating our business, delivering, analyzing, improving, securing, and customizing our websites and Solutions, sending marketing and other communications related to our business, and for other legitimate purposes permitted by applicable law(s) or otherwise with your consent. We may share Personal Information in the following ways:
  • Within Khumbula Procurement and Services (Pty) Ltd trading as Khumbula Tech and any of our worldwide subsidiaries for the purposes of data processing, such as marketing, business operations, compliance, security, website or Solution functionality, or storage.
  • With business partners, service vendors, authorized third-party agents, or contractors to provide a requested website, Solution, service, or transaction. Examples include processing of orders and credit card transactions, hosting websites, hosting seminar registration, assisting with sales-related efforts or post-sales support, and providing customer support.
  • With Khumbula Procurement and Services (Pty) Ltd trading as Khumbula Tech business partners or vendors, so that they may share information with you about their products or services. To opt-out of Khumbula Procurement and Services (Pty) Ltd trading as Khumbula Tech sharing with third parties for their marketing purposes, please submit a Privacy Request.
  • In connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or to another company.
  • In response to a request for information by a competent authority or third party if we believe disclosure is in accordance with, or is otherwise required by, any applicable law, regulation, or legal process.
  • With law enforcement officials, government authorities, or other third parties as necessary to comply with legal process or meet national security requirements; protect the rights, property, or safety of Khumbula Procurement and Services (Pty) Ltd trading as Khumbula Tech, our business partners, you, or others; or as otherwise required by applicable law.
  • In aggregated, anonymized, and/or de-identified form that cannot reasonably be used to identify you.
  • If we otherwise notify you and you consent to the sharing.

Security of your Personal Information

We take reasonable and appropriate steps to protect the personal information entrusted to us and treat it securely in accordance with this Privacy Statement. Khumbula Procurement and Services (Pty) Ltd trading as Khumbula Tech implements physical, technical, and organizational safeguards designed to protect your personal information from accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access. We also contractually require that our suppliers protect such information from accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access.

Retention and disposal of Personal Information

We will retain your Personal Information as needed to fulfill the purposes for which it was collected. We will retain and use your Personal Information as necessary to comply with our business requirements, legal obligations, resolve disputes, protect our assets, and enforce our rights and agreements. We will not retain Personal Information in identifiable form when the purpose(s) for which the Personal Information was collected have been achieved and there is no legal or business need to retain such Personal Information. Thereafter, the data will either be destroyed, deleted, anonymized, and/or removed from our systems.

Use of cookies and similar technologies

Like many websites and web-based Solutions, Khumbula Procurement and Services (Pty) Ltd trading as Khumbula Tech uses automatic data collection tools, such as cookies, embedded web links, and web beacons. These tools collect certain standard information that your browser sends to us (such as Internet Protocol (IP) address, MAC address, clickstream behavior, and telemetry). These tools help make your visit to our website and Solutions easier, more efficient, and personalized. We also use the information to improve our website and Solutions and provide greater service and value, to better understand your potential interest in our Solutions, and to provide you with more relevant ads and other content. We partner with third parties to display advertising on our website and to manage our advertising on other sites. Our third-party partners may use cookies or similar technologies to provide you with advertising based on your browsing activities and interests. You may opt out of this advertising; however, generic, non-personalized ads will continue to be displayed.
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